Frequently Asked Questions
Please reach us at info@neubilityrehab.com if you cannot find an answer to your question, or call/text (636)-579-3278
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What sets Neubility apart?
Neubility Rehabilitation and Wellness is the only outpatient neurologic-specialized PT, OT and ST clinic in Pinellas County.
Our therapists specialize in neurologic rehabilitation and use evidence-based treatment approaches, high-intensity exercise principles, advanced technology when appropriate, and individualized treatment plans focused on maximizing independence and quality of life.
All our the treatments are 1:1 and for an hour. We do not double booked patients.
What conditions do you treat?
We specialize in neurologic rehabilitation, including:
- Parkinson’s disease
- Stroke
- Multiple sclerosis (MS)
- Spinal cord injury
- Traumatic brain injury (TBI)
- Vestibular disorders and dizziness
- Peripheral neuropathy
- ALS
- Balance disorders and fall prevention
- Other neurologic conditions affecting movement and function
For other insurances, we are an out of network provider, which means service is self-pay. Depending on what kind of insurance that you have, you can call to ask about out of network benefits. If you do have OON benefits, I can provide you with a superbill and a claim form to submit to your insurance for potential reimbursement.
Self-pay patients have the options to either see me in the home or in the gym. Medicare patients are limited inside the home.
Is all therapy provided one-on-one?
Yes. Every therapy session is provided one-on-one with a licensed physical or occupational therapist. We do not use therapy aides to perform skilled treatment.
Do you accept Medicare?
Yes. We are Medicare Part B providers and follow Medicare guidelines for both restorative and maintenance therapy.
Do you accept Medicare Advantage plans?
If you have a Medicare Advantage PPO plan, we will bill services on your behalf as an out-of-network provider.
You are responsibile for any deductible, co-pay or co-insurance. We are happy to check your benefits prior to starting therapy.
Do you accept HMO plans?
We are not in network with any HMO plans. Remaining out of network allows our specialists to tailor treatment intervention, frequency and plan of care to what the patient needs, and not what the insurance allows.
Do I need a referral to start therapy?
In many cases, no. Florida’s Direct Access law allows patients to begin physical therapy without a physician referral. However, some insurance plans may require one. Contact our office, and we’ll help determine what is needed for your specific situation.
However, it would be more helpful for us to obtain as many medical records as possible prior to the start of care to have a comprehensive understanding of your conditions.
What should I expect during my first visit?
Your first appointment is a comprehensive evaluation lasting approximately 60 minutes. Your therapist will discuss your medical history, current concerns, goals, and perform a thorough movement assessment using standardized outcome measures to develop an individualized treatment plan.
What should I bring to my first appointment?
- Photo ID
- Insurance card(s)
- Physician referral (if applicable)
- Medication list
- Comfortable clothing and supportive shoes
- Any assistive device you currently use (walker, cane, braces, wheelchair, etc.)
How often will I come to therapy?
Your therapist will recommend a frequency based on your condition, goals, and clinical needs. Most patients begin with 1–3 visits per week, although every plan of care is individualized.
How long will I need therapy?
This varies depending on your diagnosis and progress. Some patients require short-term rehabilitation, while others with progressive neurologic conditions benefit from periodic maintenance therapy to preserve function and independence.
What is maintenance therapy?
Maintenance therapy is skilled therapy designed to maintain your current level of function or slow decline when ongoing improvement is no longer expected. Medicare may continue to cover maintenance therapy when skilled services are medically necessary.
What is considered skilled and non-skilled therapy?
Skilled Therapy Examples:
- Evaluating changes in strength, balance, gait, or neurological function.
- Determining why a patient is experiencing falls or a decline in mobility.
- Progressing or modifying exercises based on the patient’s medical condition and response to treatment.
- Teaching safe movement strategies for patients with Parkinson’s disease, stroke, Multiple Sclerosis, spinal cord injury, brain injury, or other neurological conditions.
- Assessing and treating freezing of gait, balance reactions, dizziness, spasticity, or abnormal movement patterns.
- Providing hands-on treatment that requires clinical expertise.
- Determining the appropriate assistive device or making recommendations for wheelchairs, walkers, or orthotics.
- Training caregivers in safe transfers, mobility assistance, or home exercise techniques.
- Monitoring vital signs, fatigue, autonomic dysfunction, pain, or other medical considerations during exercise.
- Updating a maintenance program to account for changes in function or disease progression.
- Reassessing standardized outcome measures to determine whether therapy should continue, increase, or decrease in frequency.
Non-skilled therapy:
- Performing the same home exercise program without any modifications.
- Walking on a treadmill or around the neighborhood for general fitness.
- Riding a stationary bike without skilled monitoring or progression.
- Stretching or strengthening exercises that can be safely completed independently.
- General supervision during exercise
- Routine assistance that can safely be provided by a caregiver, family member, or fitness professional.
- Exercise solely for wellness or conditioning when no skilled clinical decision-making is required.